Contact us
Questions, problems or ideas? Send us an email.
One address for everything: questions, technical problems, subscriptions and privacy requests.
What is it about?
Pick a topic and your email app opens with the subject filled in.
- A question About Skrol, the lessons or how something works.
- Something isn't working Trouble signing in, error messages, audio or video that won't play.
- Subscription and payment Charges, receipts, cancelling or the 14-day right of withdrawal.
- A mistake in a lesson Tell us which lesson and what looks wrong.
- Privacy and your data Get a copy of your data, correct it or delete your account.
Help us help you
- Write from the email address you use for your Skrol account.
- Tell us your device and whether you use the app or the website.
- Describe what you did and what happened. A screenshot helps.
- Never send us your password. We will never ask for it.
Privacy requests
Under the GDPR you can ask for a copy of your data, have it corrected or have it erased. Email us from the address on your account and we will respond within one month.